Fresh Step premium cat litter uses only high-quality clay or crystal ingredients in their variety of cat litters. With the intention to make a difference in the lives of cat lovers, and offer a solution for every need, they combine breakthrough technology with a passion for animals. Including formulas that contain a patented odor neutralizer that stops the growth of odor-causing bacteria, to options with the power of Febreze that deliver the highest quality of freshness, there’s something for every household. They include effective and purposeful ingredients in each type of litter, like high-quality clay in their clumping formulas, and silica gel in their crystal formulas that quickly trap liquid and then allows it to evaporate. No matter which formula customers use, they can rely on quality. Fresh Step also has a clear purpose to give back and help animals in shelters, which is why they donate over one million scoops of litter to shelters across the country each year.

START FRESH. STAY FRESH. GUARANTEED.* We’ll keep your house smelling fresh, or your money back.

Fresh Step® clumping litters feature a 10-day odor elimination guarantee*, with Outstretch™ clumping litter featuring a 15-day odor control guarantee while our Crystals™ formula has a 30-day guarantee*. If you purchase a Fresh Step product and are not satisfied with your purchase, you may request a product price refund within sixty (60) days of the date of purchase. Please use the Customer Service form at the bottom of this page. Select “something you dislike,” provide the required information, include “Money Back Guarantee” in the comment field, and submit.

• This Money Back Guarantee offer is valid in the United States only. Must be the actual purchaser of a qualifying product to request a refund. This offer cannot be combined with any other offer, gift card, rebate or discount. Refund is limited to the actual purchase price paid (minus any discounts or coupons applied) up to a maximum of $19.99, and excludes taxes, shipping, or any other charges incurred at the time of purchase. Original UPCs and receipts will be required as proof of purchase. Copies of UPCs or receipts or those obtained through unauthorized means will be void. UPCs and receipts cannot be sold, traded, auctioned or bartered; all of which will be void. Allow 6–8 weeks following receipt of all required documentation for delivery of refund check. Duplicate requests and requests from resellers, dealers/distributors, their employees or warehouse facilities, groups, clubs, or organizations will be void. Refund checks returned as undeliverable will be void. Limit 1 refund check per person/household. Keep a copy of all documentation, as proof of mailing is not proof of receipt. Offer is void where taxed, prohibited or restricted by law. Fraudulent submission could result in prosecution, under mail fraud and other applicable rules and regulations. The Clorox Company reserves the right to modify or cancel the offer at any time.