Milk-Bone Crunchy Original Beef Flavored Medium Dog Treats, 10-lb box

First, I want to state that we have been very satisfied Chewy customers for some time now. We live in a rural area outside our city and it has been a tremendous time/money saver for critter needs, eliminating the need for jaunts into town to B&M stores. Most items come from you boxed, and no matter how much abuse the box receives, the contents are usually fine. I’ve ordered the large box of Milkbones a handful of times, which is delivered as is in its own box. Each time I receive a box, they arrive increasingly damaged, but usually the box integrity has held up enough that the contents aren’t too affected. Yesterday’s box was shipped lightning fast - delivered the next day. But it looks like it was dribbled the entire trip like a soccer ball. There’s a gap left on the torn flap that makes me uncertain whether we’ve received the full contents. I understand that boxes get roughed up by delivery services - we know those folks work hard and lift all shift long. Until this item can be delivered relatively unscathed, we’ll go back to purchasing this item locally at a big box store, where we can be assured that the box and its contents are intact.

Milkbones have been my beagle, Lenny's #1 treat, next to his Charlee Bear treats. Ever since he was a Lenny toddler, in his obedience class, Buck, his trainer recommended Charlee Bear. I only wish he'd eat his meals as avidly. As I write this, he's got his nose in an empty bag of the Bear Crunch (I just love the munchy crunchy sound he makes eating them- like nobody's business!) I just love the special edition biscuits-so does he! But can't you add his name on them. Some of the names are not common dog names. Maybe Lenny isn't either- but it's a fitting name for this 12 1/2 year old baby boy. Plus he's got a congestive heart condition- I take it a day at a time, and just love him every minute- but I'm not prepared to say goodbye. So for now Chewee is a go to source for his treats, food and health needs.

U have order from Chewy for years now 100% satisfaction exceptional service!! Millie thanks you at 14yrs old still luvs her milkbones!!! She knew when they always arrived!! Thank you so much! =Millie age 8 months to 14years & counting (her sister teetee loves her mailboxes too! We miss her so much, she passed away suddenly aug.2023 I wanted her to know she'll always be missed & loved..& chewy to know how much millie and teetee appreciates there great support from customer support & overall product,shipping (everything) we recommend chewy for all your fur babies needs! Thanks again! Tina,millie,teetee

I am very disappointed with Chewy. I ordered a large box of medium Milk-Bone dog biscuits and the box looks like it was chewed by a bunch of rats. I can’t believe someone would send the box like that. I’m not going to feed my dog that after rats have been in the box and what about disease? Looks like Chewy needs to invest in an exterminator to rid the vermin from the place! I want a refund or at least a replacement without rat holes in it. Disgusting!